Phone
1-866-300-9382, Option 2
Monday-Thursday 8:30 a.m. – 8:00 p.m. ET
Friday 8:30 a.m. - 6:00 p.m. EST
Saturday 9:00 a.m. – 3:00 p.m. ET
MyRetirementPlan@nationwide.com
Don’t include personal information such as Social Security number. We will typically respond in one business day.
Fax
1-877-677-4329
Include contact information to receive a response.
Standard mail
Nationwide Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797
Overnight mail
Nationwide Financial
1-LC-F2
1 Nationwide Plaza
Columbus, Ohio 43215-2239